Refund/Return Policy

Pink Moon Jewelry  takes great pride in providing quality items and service. 

If your jewelry arrives damaged due to transit, or you are unhappy with your purchase please email shannon@pinkmoonjewelry.com within 2 weeks of receiving your order. You may choose to return the item(s)  for a full refund or exchange for an item(s) or shop credit of the same value. Please note that return shipping costs are at the customers expense. 

• Please note that ALL earrings and sale items are FINAL SALE. 

• Normal wear and tear of your jewelry over time will NOT be considered as a fault of Pink Moon Jewelry.  Please see the jewelry care link for tips on how to keep your jewelry looking their best.